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Best Paper Awards and Published Papers

Papers presented during the conference will be rviewed by the scientific committee and best papers will be selected based on these reviews. The selected best papers will then be published in the following journals. Experts in the QMOD scientific committee are all involved in reviewing and selecting of the best papers. See recipients of the best paper awards.International Journal of Quality and Ser

https://www.ses.lu.se/en/qmod/best-paper-awards-and-published-papers - 2025-10-27

List of Speakers and Profile of Invited Speakers

Speakers for 2020 (will be updated)Speakers for 2019 heejun_park_korea_-bio_foto.pdf , Professor & Chair, Innovation Research Center, Yonsei University, will deliver a plenary speech on 'Optimization beyond Constraints of Time and Space: Platform-driven Innovation ' professor_hakan_wiklund_photo_short_bio.docx , Professor & Vice President, Mid Sweden University, will deliver a plenary speech on 'D

https://www.ses.lu.se/en/qmod/list-speakers-and-profile-invited-speakers - 2025-10-27

Conference Programme

The final program of the 22nd QMOD conference can be downloaded here: qmod_2019_final_program_2019_0930.pdf The 21st QMOD programme can be downloaded here: quality_2018_program_final_1.pdf Overview of the speakers at the Practitioner Day can be downloaded here: qmod_practitioner_speakers_condensed_1.pdf Conference Program of the QMOD-ICQSS, 2017 can be downloaded here: qmod_2017_program.pdf Previo

https://www.ses.lu.se/en/qmod/conference-programme - 2025-10-27

Earlier QMOD Programs & Sessions

The Preliminary Final PROGRAM OF THE 17Th QMOD, 3-5, September 2014 is available here (last updated 2014 08 19). The Final Program of the 16th QMOD, 4-6, September 2013 can be downloaded here.The final program of the 15th QMOD, 2012 with all sessions can be downloaded here.The final program of the 14th QMOD, 2011 with all sessions can be downloaded here.The final program of the 13th QMOD, 2010 wit

https://www.ses.lu.se/en/qmod/history-qmod-icqss-conferences/earlier-qmod-programs-sessions - 2025-10-27

Registration and Important dates

Registration  QMOD-ICQSS 2020, 15-17 October, Radisson Blue Danube Conference Hotel, Bratislava, SlovakiaPayment is required upon registration. Link for Registration and Payment:  https://qmod.easysignup.com/4/ Full Conference fee: 4200 DKR PhD full time students and other full time students fee: 3600 DKR. Only full time students will have this offer.Early registration fee: 3800 DKR if the registr

https://www.ses.lu.se/en/qmod/registration-and-important-dates - 2025-10-27

Information for presenting speakers

Important information for speakers in parallel sessionsBe sure when you are scheduled to make presentation.Each presentation room will be equipped with a standard overhead projector, a screen and a personal computer for power point presentationsPlease remember that you are expected to arrive 15 minutes before your session starts where your presentation is scheduled, in order to make last arrangeme

https://www.ses.lu.se/en/qmod/information-presenting-speakers - 2025-10-27

History of the QMOD-ICQSS Conferences

The 22nd QMOD was held at Qbus Conference Hotel, Krakow, Poland 13-15 October 2019 organized by Lund University and Linköping University. Around 180 academics and professional  presentations from 30 countries have taken place during the conference. The full program can be downloaded here: qmod_2019_final_program_2019_0930.pdf The 21 st QMOD was hels in Cardiff, Wales 22-24, August, 2018 organized

https://www.ses.lu.se/en/qmod/history-qmod-icqss-conferences - 2025-10-27

Contact QMOD

If you are interested in organising a session, a stream or have other scientific questions  please contact: Dr. Prof. Jens J. Dahlgaard: jenda [at] ikp [dot] liu [dot] se (jenda[at]ikp[dot]liu[dot]se) Dr. Prof. Su Mi Dahlgaard Park: sumi [dot] park [at] msm [dot] lu [dot] se (sumi[dot]park[at]msm[dot]lu[dot]se)   Practical Questions about Registration, Hotel, Logistics, Payment Find more informati

https://www.ses.lu.se/en/qmod/contact-qmod - 2025-10-27

Practicalities, Hotels, etc.

Venue, logistics and hotel information Conference venueThe 23rd QMOD-ICQSS conference will take placa at Radisson Blue Danube Conference Hotel, Bratislava, Slovakia.See more about the conference_hotel_practical_information.pdf and the historical, beautiful city of Bratislava, Slovakia:https://www.radissonhotels.com/en-us/hotels/park-inn-bratislava-danubehttps://slovakia.travel/enHow to make a Hote

https://www.ses.lu.se/en/qmod/practicalities-hotels-etc - 2025-10-27

Erasmus traineeship

Do you want to gain more work experience and at the same time receive a grant? As a student at Lund University, you have the opportunity to apply for an Erasmus traineeship grant regardless of whether the programme includes a trainee period or not. You will need to find a suitable placement at a company, organisation or research and education centre in one of the 32 Erasmus countries. The trainees

https://www.ses.lu.se/en/education/study-information/exchange-studies/erasmus-traineeship - 2025-10-27

Programme structure

for the master programme Here you can find the course structure for the Master's programme. Master's programme in Service Management, 120 credits:Syllabi and reading listsProgramme Syllabus for the class of autumn 2022Programme Syllabys for the class of autumn 2023Programme Syllabus for the class of autumn 2024 Syllabi and reading lists Get syllabi and reading lists for the courses of the Master's

https://www.ses.lu.se/en/education/masters-programmes/masters-programme-service-management/programme-details/programme-structure - 2025-10-27

Exchange studies

for outgoing exchange students As a student on the Master’s programme in Service Management you have the opportunity to apply for one semester of exchange studies. Exchange studies can provide you with valuable perspectives. Studying a semester abroad will give you an advantage on the labour market and you will become acquainted with the culture, language and people in another country. Living abro

https://www.ses.lu.se/en/education/study-information/exchange-studies - 2025-10-27

Syllabi and reading lists

Autumn Semester 2015 Semester 1 SMMR10 Service management: Theory of science and social sciences theories for service studies (15 credits) Syllabus Reading list SMMP11 Service managment: Managing service organisations (15 credits) Syllabus Reading list Semester 3 SMMP31 Sustainability in service organisations (15 credits) Syllabus Reading list For specialisation Tourism SMMR32 Value creation and i

https://www.ses.lu.se/en/education/study-information/syllabi-and-reading-lists/syllabi-and-reading-lists-4 - 2025-10-27

How to apply

For incoming exchange students To apply for courses as an exchange student you have to be nominated by your home university. Contact the international exchange coordinator at your home university to find out who can be nominated. The application period for exchange studies during the autumn semester 2024 or full academic year 2024/2025 is 1–15 April 2024. Each course has specific admission require

https://www.ses.lu.se/en/education/exchange-student/how-apply - 2025-10-27

Bachelor's programmes

at the Department of Service Studies Students at the Department of Service Studies will receive a modern education closely connected to both current research and the industry. Our programmes cover subjects that are in demand by both the private and the public sector, which will help you when looking for a good job after graduation. The Bachelor’s programmes at the Department of Service Studies are

https://www.ses.lu.se/en/education/bachelors-programmes - 2025-10-27

Master's programmes

at the Department of Service Studies We offer a Master's Programme in Service Management with the opportunity to choose between five different specialisations. A unique opportunity for those seeking management programme at an advanced level with a strong link to research. The programme is taught at the dynamic Campus Helsingborg. Master's Programme in Service ManagementThe service industries are s

https://www.ses.lu.se/en/education/masters-programmes - 2025-10-27

Consumer learning - The case of fast fashion consumption

Emma Samsioe The dissertation project focuses on understanding and explaining how consumers make sense of a fast moving retail market, such as the fast fashion industry, as well as examining how the types of distribution channels shape a new consumer behaviour. - Emma SamsioeRead more about Emma Samsioe and her research.

https://www.ses.lu.se/en/research/doctoral-studies/doctoral-projects/consumer-learning-case-fast-fashion-consumption - 2025-10-27

Doctoral projects

Doctoral (PhD) students at the department provide expertise from multiple research disciplines. Aditi BisenPernilla DanielssonSamantha HylerSara LicataAnnabell MerkelMarthe NehlJoel NilssonMarcus PerssonAurimas PumputisCarin RehncronaBurak SayinRéka Ines TölgIda Wingren PhD Studies Learn more about PhD Studies at our department. The Research Portal at Lund University Learn more about our research

https://www.ses.lu.se/en/research/doctoral-studies/doctoral-projects - 2025-10-27

Constructing the local in the rural food experience

Josefine Östrup Backe The aim of my dissertation is to study how culinary networks can be used as a tool in destination development, and more specifically how culinary networks are formed and managed. The study is conducted through a case study, investigating the Culinaria/Matrundan network in Österlen in Southeastern Scania. Focus lies on describing the network and its operations, as well as iden

https://www.ses.lu.se/en/research/doctoral-studies/doctoral-projects/constructing-local-rural-food-experience - 2025-10-27

Tourism and sustainable rural development

Manuela Kronen I have been employed as a PhD student at the Department of Service Management and Service Studies since autumn 2011. My research interest lies in the field of tourism and sustainable rural development. In my dissertation project I carry out a discourse analysis on the notion of the unique as a resource for tourism in the context of LEADER initiatives for the development of the Swedi

https://www.ses.lu.se/en/research/doctoral-studies/doctoral-projects/tourism-and-sustainable-rural-development - 2025-10-27